Privacy Policy

Privacy Policy

At Seneca Allegany Resort Casino, we value your trust and believe that your personal data is an essential part of our relationship with you. This Privacy Policy aims to outline what information we collect, why we collect it, how we use it, and the measures we take to keep your data safe.

Collection of Personal Information

When creating a new account or completing online forms on our platform, Seneca Allegany Resort Casino may ask for various types of personal information. The purpose of collecting such information is:

• To verify your identity
• To provide you with a personalized experience tailored to your preferences and interests
• To send targeted marketing communications (optional)
• For analytics purposes

The specific details collected will depend on the type of interaction or transaction, but may include:

Account Registration Information

When creating an account, we collect necessary information such as name, email address, date of birth, and username. This data is crucial for authentication purposes, verifying your identity, and sending notifications.

Device and Browser Information

We gather basic information about the device and browser used to access our platform. This includes:

• Device type (e.g., desktop, mobile)
• Operating System version
• Browser name and version
• Screen resolution

This data is anonymized and aggregated for analytics purposes only. It helps us understand user behavior patterns and optimize our service accordingly.

Cookies and Tracking Technologies

We employ various types of cookies to enhance the user experience:

Essential CookiesThese are required for core functionality such as maintaining login sessions, managing preferences, or sending session identifiers between requests. Our essential cookies do not store personally identifiable information (PII).

• Technical/Session Cookies: Used solely for managing and authenticating your account.
• Preference Cookies: Store your preferred language, region settings, etc., to customize the user experience.

Data Storage and Retention

Your data is stored securely on our servers. We have implemented measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information:

Security Measures

• Data encryption at rest
• Regular software updates
• Firewalls
• Access controls (need-to-know policy)
• Security audits and reviews

Communication Preferences

We respect your desire for communication. You can easily adjust or withdraw consent to receive marketing emails, phone calls, text messages, etc., by contacting our support team directly:

Opting OutTo ensure you do not receive unsolicited communications in the future:

• Update your account settings
• Contact us via email or phone
• Request opt-out of all direct communication

User Rights

You have control over your data and its usage. In accordance with applicable laws, we respect users' rights to:

Data Correction/DeletionRequest changes to any personal information stored on our servers.Delete your account entirely (deleting associated preferences, activity records)

Third-Party Services or Integrations

We partner with carefully selected third-party services to offer you the best user experience. They might collect their own data from interactions within Seneca Allegany Resort Casino's platform:

Integrators and PartnersThese parties comply with our requirements for safeguarding your information.

Responsible Handling of User Information

Seneca Allegany Resort Casino adheres strictly to industry standards for responsible handling, security procedures, and access controls to prevent unauthorized disclosure or abuse.